Guest Services
Whether you are visiting us alone, with your family, children or in a tour group, Ocean Park provides a wide range of services and facilities to ensure that you are well taken care of during your time at the Park.
General ServicesServices for Children and GuardiansServices for Guests with Dietary and Religious NeedsServices for Guests with Disabilities
Guest Relations
Should you have any enquiries prior to your visit or require immediate assistance at the Park, you can always contact our Guest Relations. You can also visit Guest Relations Office to obtain guide maps and other information on park services. The office provides Lost and Found service as well.
Free Wi-Fi Coverage
You may enjoy unlimited free Wi-Fi service in Ocean Park and stay connected.
Tip Board
Guests are welcome to check out the most updated facility/attraction queue times, show times and other park information from the tip boards.
Locker Rental
Enjoy a hassle-free day at Ocean Park with our Locker Rental service
Power Bank Rental Service
Power bank rental service stations from ChargeSPOT are available at various locations inside Ocean Park.
First Aid and Automated External Defibrillator (AED)
You can approach staff nearby or First Aid Posts for assistance when in need of first aid service.
Payment Method
At Ocean Park, we make your visit convenient by accepting a variety of payment methods
Park Re-entry
For same day re-entry, please have your hand stamped at the exit before leaving the Park. Upon presentation of your admission ticket and the hand stamp, our staff will assist you in returning to the Park within the Park’s operating hours.
Video (CCTV) Surveillance System
Ocean Park area is under video (CCTV) surveillance, images captured may be shared with government or other law enforcement agencies for safety and security purposes.
If any enquiries, please contact our Guest Relations at (852) 3923 2323 during Park operating hours.
Ocean Park Hong Kong
Park Map
Use the Ocean Park map to quickly plan your route, find key attractions, facilities, restaurants and shops, check wait times and schedules, and even view transportation options!