In order to provide visitors with a spacious and well-ordered environment, the Park has adjusted its park-wide capacity, and all visitors^* are required to make online reservations prior to their visits. Visitors without reservations will not be admitted. The Park's Online Reservation System will open bookings for the next 14 days at 5:00pm every day. Upon successful registration, visitors will get instant confirmation with a reservation QR code on-screen, followed by an email notification. Visitors need to present the reservation QR code together with their tickets or admission passes or identity documents for entry.

Make Online Reservation for Guest Holding a Ticket

Make Online Reservation for Guest Without a Ticket

Make Online Reservation for SmartFun Annual Pass Member/Unlimited Entry Pass Holder

Ticket Refund / Exchange Arrangement

Details of SmartFun Annual Pass Membership Extension Arrangements
 
Details of Suspension Arrangements of “SmartFun Annual Pass” Gift Voucher Redemption

^*Except for children aged below 3, Hong Kong citizens aged 65 with maximum two accompanying children aged 3-11, and guests with “Registration Card for People with Disabilities” issued by the Hong Kong Labour and Welfare Bureau.