Guest Services
Whether you are visiting us alone, with your family, children or in a tour group, Ocean Park provides a wide range of services and facilities to ensure that you are well taken care of during your time at the Park.
General ServicesServices for Children and GuardiansServices for Guests with Dietary and Religious NeedsServices for Guests with Disabilities
For Guests with Physical Disabilities
Most of the exhibits and mechanical rides are accessible to physically disabled guests including toilets, ramps and theatre viewing platforms.
For Guests with Visual Disabilities
A Braille guide is available for guests with visual impairment to better enjoy the Park's facilities. Just contact our Guest Relations upon arrival.
Guide Dog
Visually impaired guests have the right to bring guide dogs with identity documents issued by member organizations of the International Guide Dog Federation or any equivalent authorizing organizations into Ocean Park.
For Guests with Hearing Disabilities
Loop Pad System is available at:
Guest Relations Office
Ticketing Office
Queue Assistance Service
Ocean Park is committed to enhancing our guest experience for all our guests. To facilitate guests who have difficulties to queue normally for park facilities due to physical or psychological constraints, we are introducing the Queue Assistance Service (QAS) to provide priority access at a number of our attractions.
Ocean Park Hong Kong
Park Map
Use the Ocean Park map to quickly plan your route, find key attractions, facilities, restaurants and shops, check wait times and schedules, and even view transportation options!