워터월드
워터월드 홍콩 오션파크

Note to Parents

Dear Parents, guardians and explorers,

Getting Ready for the adventure!
 
Welcome on board! We're sure you're all excited for the upcoming adventure. Please take note of the following information to ensure you're appropriately equipped for the activities. Please bear with us!

 

WHAT SHOULD WE PACK?

Essentials  Optional items 
  • Backpack 

  • Water bottle (around 500ml) 

  • Jacket  

  • Sunscreen and Hat 

  • Raincoat (umbrella is not recommended) 

  • Personal disinfectant products (i.e. Hand sanitizer) 

  • Eating utensils (for Rovers) 

  1. Tissue paper 

  2. Rubbing alcohol  

  3. Mosquito repellent 

  4. Sunglasses 

  5. Personal medication (if necessary)

  6. Spare face masks

*Please label all belongings. Every season we end up with lots of unclaimed items. All unclaimed items will be turned into Lost and Found at the end of the programme. 

WHAT TYPE OF CLOTHING SHOULD WE WEAR?

Each participant will receive a name badge at the registration and are required to wear their name badges throughout the programme (except out Park activities). This allows us to easily recognise them when we are out in the Park with many other visitors. 

  • Outfit: Trousers are recommended. Skirts and dresses are not advised. We will be doing all sorts of activities and moving around in the park. Please come prepared to get dirty!  
  • Raincoat: The show must go on! We like to get outside, even when it's a bit wet!  
  • Footwear: Please make sure shoes are fit-sized and closed-toe. No flip flops - as they will be running and walking long distances. Waterproof boots and a pair of dry socks are good ideas in case of unpredictable weather!  
  • Valuables: We won't be needing them! We won't be using personal multimedia or recording electronic devices like mobile phones. So why don't we leave them at home and go explore around? 

WHAT FOOD AND DRINKS WILL BE PROVIDED?

  • Meals. Depending on the time and length of programmes, meals will be provided to Rovers. Please refer to the link for more details on meal arrangement. 
  • No spending money during the programme. Please do not bring money for food or gift shop items. 
  • Allergies. If participants are allergic to certain food/objects/animal, kindly indicate the conditions clearly on the application form. This information could help us understand them better and provide any support or assistance when needed. 

WHEN AND WHERE SHOULD PARENTS DROP-OFF AND PICK-UP?

If you are going to be late or absent from the programme, please notify us as soon as possible at (852) 3923 2323 (choose the language and then press [4] for Ocean Park Discovery & Education Department)

Level

Gathering time

Dismissal time

Dismissal location

Toddlers: Animal Antics

09:30am or 02:30pm

11:15am or 04:15pm

Grand Aquarium, Waterfront

Mini-Rangers: Team Detective

12:45pm

04:00pm

G/F, North Pole Encounter, Summit

Rovers: Team Adventurer 

09:45am

05:00pm

The entrance next to Aqua City Bakery, Waterfront 

 

Gathering location (Toddlers, Mini-Rangers and Rovers): 
Next to the guest lockers of Ocean Park's Waterfront Car Park (Turn left after going down the escalator outside Ocean Park MTR Station Exit B)

The beginning of the day is usually very busy; please ensure enough time for registration. At registration, please present the actual or electronic version of confirmation letter for verification. At the end of the programme, parents please also bring along the actual or electronic version of pick-up card (will be given at registration) for verification. 

WHAT ARE THE ADMISSION ARRANGEMENTS?

Once we have completed the registration process, we will guide the participants to enter the Park and begin this fabulous adventure. At registration, we will distribute the complimentary adult admission ticket to parents. Except for Toddler programme, parents must enter the Park on their own upon the Park's opening hour and pick-up the participant at the dismissal location on time. Toddler programme parents will enter the Park together with the participant after registration. 

PARKING

Free pick-up/drop-off parking will be provided at Ocean Park car park for 30 minutes. Avoid coming early and overstaying your 30 minutes! 

If you want to park more than 30 minutes, HK$25 or HK$40 will be charged per hour, please refer to the "HOW TO GET THERE" page for detail. You may reserve a parking space at least one day before your visit and pay the deposit online. Parking spaces will be available on a first-come-first-serve basis. Be aware that the car park often fills up fast during holidays. Please give yourself ample time to find a parking spot. For details, please click the button below.

 
 

We also recommend taking available public transport to Ocean Park, such as a bus or the MTR. The walk from the bus stop at Aberdeen Tunnel to Ocean Park is only 10 minutes. There is an MTR exit connecting directly to Ocean Park Main Entrance.

HOW DO PARENTS ASK FOR PARTICIPANTS TO BE ASSIGNED IN THE SAME GROUP?

You may request that friends and family be grouped together by completing the remarks column during enrolment, and we will try our best to fulfil your request. Each group can have a maximum of 6 participants. (only applicable for the same class code)

WHAT IS THE INSTRUCTOR TO PARTICIPANT RATIO?

There will be at least one instructor in each group. 

WHAT WILL WE DO IN THE PROGRAMME?

The programme consists of indoor and outdoor activities, which include, but are not limited to, seeing animals, group games and hands on creation. Please pack your bag according to the recommended list above. Ocean Park Corporation will take photos and videos during the adventure programme for any publicity or promotional materials of Ocean Park. Other participants or parents of children joining the adventure programme will also have access to these items. 

The primary responsibility of our programme’s instructors is to ensure a smooth and safe experience, facilitating a memorable and enjoyable experience for all participants. The photography service is a complimentary offering and is not included in the programme fee. This service is provided by the programme’s instructors, in order to assist parents in learning more about the programme. 

Please note that the photography content will not include individual portraits, Back of House shots, or interactions with animals, and may not encompass all other activities. As our instructors are not professional photographers, the quality of the photos may not fully meet all parents’ expectations. We regret that we won’t be able to accommodate individual requests from parents for participants' photographs. We appreciate your understanding in this matter.  

We extend our sincere gratitude for your valuable support and participation. We look forward to continuing to provide an enriching experience that combines entertainment and education for everyone. 

For an overview of the programme, please refer to the programme content: 

WHAT IS THE PROGRAMME ARRANGEMENT DURING ADVERSE WEATHER CONDITIONS?

Come rain or shine but safety first. You may check out the “Special Circumstances & Weather Arrangement”, “Terms and Conditions (Toddlers)”, “Terms and Conditions (Mini-rangers)” and “Terms and Conditions (Rovers)” for further details.

HOW TO ASK FOR SICK LEAVE?

Perhaps sometimes one may feel a bit under the weather and there is a need to stay at home and/or to apply for a sick leave. Please inform us in advance at (852) 3923 2323 (choose the language and then press [4]). We may ask you to provide relevant substantiation document(s) and to describe the situation/symptom of the illness so as to carry out any necessary follow-up measures. An administration fee of HK$200 and any payment in excess of the amount of initial payment will be charged to each course change, sick leave (except providing medical certificate with the designated programme date of the participant) or refund request. If the programme has been cancelled, the complimentary adult admission ticket included will not be issued and cannot be rescheduled or refunded. 

THANK YOU FOR READING TO THE END! WE ARE EXCITED ABOUT MEETING YOU SOON!  
SEE YOU AT OCEAN PARK! SMILE =) 


Ocean Park Discovery & Education Department