Guest Services
Whether you are visiting us alone, with your family, children or in a tour group, Ocean Park provides a wide range of services and facilities to ensure that you are well taken care of during your time at the Park.
General ServicesServices for Children and GuardiansServices for Guests with Dietary and Religious NeedsServices for Guests with Disabilities
Special Dietary Requirement
Halal food, Indian food and vegetarian dishes are served in several restaurants and food kiosks in the Park to accommodate guests’ special dietary requirements. Requests using certain ingredients will be accommodated upon advanced reservation.
Halal Friendly Restaurants
Ocean Park is proud to offer a selection of Halal-certified food outlets that strictly adhere to Halal practices. This means our kitchens do not use any non-halal food items or alcohol in cooking, and no non-halal food or alcohol is served in dining areas. We also offer Halal-certified food in Water World.
More Halal Food Revealed
As a world-class tourist destination, Ocean Park offers a wide array of dining options for visitors from across the globe.
Prayer Room
We offer well-equipped prayer room to cater to the needs of our Muslim guests. This prayer room include a Qibla indicator, prayer mats, ablution facilities, women’s prayer clothes, prayer time display, and separate areas for men and women that can accommodate 2-3 people respectively.
Location:
Thrill Mountain, next to The Flash | The Summit
Aqua City, next to First Aid | The Waterfront
Muslim friendly Washroom
For added convenience, our water-friendly washroom is equipped with ablution facilities and handheld bidet showers. Look for the signage on the toilet door to easily identify these facilities.
Location: Polar Adventure, next to Tuxedos Restaurant | The Summit
Hooded Jackets for Guests with Headwear to Put On
Due to safety concern, loose items are not allowed to bring onto rides. In case guests cannot take off the headwear due to religions belief, our staff will provide a windbreaker with hood to guests for securing the headwear.
Kirpan Policy
We recommend that guests from the Sikh community who carry a Kirpan wear a necklace-type Kirpan (3 inches/7.5 cm or less) when visiting Ocean Park. If guest is carrying a larger Kirpan, please contact our security staff for assistance at the Park Entrance.
Ocean Park Hong Kong
Park Map
Use the Ocean Park map to quickly plan your route, find key attractions, facilities, restaurants and shops, check wait times and schedules, and even view transportation options!