Admission tickets (purchased from Ocean Park website or other authorized sales channel)
Open-dated tickets: Visitors can make use of their unused tickets for a future visit before the validity.
Other Products/Services
Unused car park reservation and Ocean FasTrack for 26 July 2026* will be refunded via the payment method used for purchase. Please expect up to four to six weeks processing time.
*Limited to transactions made on the Ocean Park website. Please contact the original sales channel if your transaction was made from another authorized sales channel.